...customer enablement activities including webinars to evangelize on integrations, including co-hosted webinars Support the customer community forum for integration questions Track and analyze performan...
...Customer Satisfaction and Retention - analyze customer satisfaction indicators (CSAT) and implement corrective actions if needed Growth Opportunities - drive the identification of upsell and cross-sel...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...