...Customer Satisfaction and Retention - analyze customer satisfaction indicators (CSAT) and implement corrective actions if needed Growth Opportunities - drive the identification of upsell and cross-sel...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. Strong communication skills, bilingual proficiency (English and ...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...SERVICESOrchestrating the overall service/project delivery according to planned scope, budget, and milestonesSupporting in de-escalations of critical customer situationsSupporting critical customer si...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...