...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter.Management :Act as a m...
...supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DOBusiness development Analyze the business, propose action plans t...
...Customer Care, nous recrutons un(e) Technicien(ne) Support Produit pour accompagner nos clients et leur offrir un support technique de qualité.En tant qu’interlocuteur(trice) privilégié(e) de nos clie...
...Support, or have the team support, the timely renewal or implementation of maintenance contracts for key accounts. -Organize the company’s participation in trade shows and client events, ensuring effe...
...support the sales team in offering our customers the smoothest experience. Key Responsibilities of the role: Service delivery At Christian Louboutin, customer service can also be internal. Manage defe...
...customer service at all times.Have a keen interest in up-skilling on the latest market trends enabling you to act as a trusted advisor to clients.What you bring to the table:Three to five years experi...
...customer service and the selling ceremony are compliant with company guidelines, with the aim of providing all customers with a special experience.Supporting the Store Managament and the HQ, in organi...
...customer service and the selling ceremony are compliant with company guidelines, with the aim of providing all customers with a special experience.Supporting the Store Managament and the HQ, in organi...
...support administratif, rapport d'intervention, ). Traiter les mails et appels / demandes entrantes comprenant création des dossiers dans l’ERP et sauvegarde des demandes (ordre de service et demande d...
...Customer Service, Field service), - La connaissance d'une des briques complémentaires SharePoint, Power BI ou Azure serais un plus, - Méthodologies Agile ou Cycle en V, - Encadrement d'équipe, - Angla...
...customer service at all times.Have a keen interest in up-skilling on the latest market trends enabling you to act as a trusted advisor to clients.What you bring to the table:Three to five years experi...
...support for the development of the assigned area roadmap, regional sales targets, and corresponding business plan to deliver a customer centric service delivery model.• 50% focus on France market and ...
...Customer Service, Demand Planning, Comptes Clés, Assistants Commerciaux, Contrôle de Gestion, Comptabilité, Informatique. Relations externes : Équipe Projet intégrateur Toolsgroup. Comment vous êtes :...
...customer service at all times.Have a keen interest in up-skilling on the latest market trends enabling you to act as a trusted advisor to clients.What you bring to the table:Three to five years experi...
...support during customer service activations.Processing standard exchanges and sending spare parts on relevant matters.Supporting our internal processes, documentation, and manufacturer software.Monito...