...Customer Satisfaction and Retention - analyze customer satisfaction indicators (CSAT) and implement corrective actions if needed Growth Opportunities - drive the identification of upsell and cross-sel...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
Customer Technology Advisor – Resiliency Services Locations: Join a global leader in designing, managing, and modernizing mission-critical technology systems that power industries worldwide. Be part o...
...Customer Intelligence Analyst to join our team in the Paris office. RetailSonar is looking for suitable a candidate to join its existing team of Customer Intelligence Analysts. Your future colleagues ...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...customer service, and logistics, we are redefining efficiency and customer engagement in the industry. We are looking for a highly motivated Customer Success Manager (CSM) to support growing our stron...
...customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
Customer Technology Advisor – Resiliency Services Locations: Join a global leader in designing, managing, and modernizing mission-critical technology systems that power industries worldwide. Be part o...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...