...customer success team, and customers to properly address customer problemsTroubleshoot and configure software and hardwareQualifications2+ years' of technical support experienceCustomer service orient...
...support, delivery and service procedures to improve customer satisfaction to get stable and long term customer support;5. Payment collection;Requirements:1.Bachelor in sales, electronics, electrical, ...
...support de l’ensemble des demandes de services et des remontés d’incidents. Il produit et contrôle les KPIs afin d’assurer le suivi de la convention de service et des engagements Ingenico.Lors des pér...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter.Management :Act as a m...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DOBusiness development Analyze the business, propose action plans t...
...customer experience to the next level.Key Responsibilities:Lead and inspire the sales team to deliver exceptional customer service and achieve sales goals.Oversee day-to-day store operations, ensuring...
...Customer Care, nous recrutons un(e) Technicien(ne) Support Produit pour accompagner nos clients et leur offrir un support technique de qualité.En tant qu’interlocuteur(trice) privilégié(e) de nos clie...
...service portfolio and take immediate responsibility for assigned customers.Business Development Director - Responsibilities:Provide strategic oversight for all Sales, Business Development, and Marketi...
...customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.11. Must be able to utilize and admin...
...customer service at all times.Have a keen interest in up-skilling on the latest market trends enabling you to act as a trusted advisor to clients.What you bring to the table:Three to five years experi...
...support during customer service activations.Processing standard exchanges and sending spare parts on relevant matters.Supporting our internal processes, documentation, and manufacturer software.Monito...
...customers to from the luxury packaging sector.Ownership of major accounts in the Luxury packaging and Papers market.Developing new markets and customer opportunities – leveraging our converting capabi...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter.Management :Act as a m...
...supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DOBusiness development Analyze the business, propose action plans t...