At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their...
...supporting each other is part of the culture, in a company where customer success is our own.What will you do? Provide an AMAZING Customer Service experience. To perform consistently with the highest ...
...support. To achieve this, you will rely on the expertise of our internal teams.You will also be responsible for implementing actions aimed at strengthening the support provided to existing clients and...
...customers. Analysing customer feedback data to determine whether customers are satisfied with company products and services. Supporting the programme management team members to maximise the enrolment....
...customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared...
...services, committed to delivering superior customer experiences and driving efficiency in the supply chain. With our innovative technology, extensive network, and customer-first approach, we strive to...
...customer service and facilitating efficient resolution of legal questions.• Assisting with disputes and litigation, as needed.• Supporting the CLC with the implementation of the Compliance program in ...
...customer support by virtue of its end-to-end control of service delivery and network monitoring. Position: Sales Director – Paris, France Department: Sales Reports to: Vice President, European Sales L...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter.Management :Act as a m...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...customer service, account management, and conducting international business transactions.QualificationsInternational Sales and International Business skillsCustomer Service and Account Management skil...
...support of clients.Work with the Global M-Sat & Tech excellence to ensure ‘best in class’ delivery of process development capabilities for clients in the France site, and to support initiatives in ter...
...supporting customers in digital transformation, Data and cloud journeys. Customer Business Understanding: Analyze customer’s business landscape, priorities, challenges, and opportunities for optimizat...
...Customer Service Manager Le rythme est de 4 jours/semaine en entreprise, 1 jour à l'école.Tes responsabilités:Accompagner les clients, de l’onboarding à la fidélisation ;Collecter les retours clients ...
...support technique, rechanges, réparations, évolutions de produit, etc). Dans l'entité programme Customer Support & Services (CSS), au sein de l'équipe "CSS France Segment Naval", vous êtes en charge d...