...Customer Satisfaction and Retention - analyze customer satisfaction indicators (CSAT) and implement corrective actions if needed Growth Opportunities - drive the identification of upsell and cross-sel...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...support. You will also be responsible for implementing actions aimed at strengthening the support provided to existing clients and enhancing the value of our services to ensure a lasting and optimized...
...support. To achieve this, you will rely on the expertise of our internal teams. You will also be responsible for implementing actions aimed at strengthening the support provided to existing clients an...
...services in the pub, meeting our Customer Service standards, leading and training your team - including in the kitchen - keeping everybody safe, and achieving your sales targets. We have full-time and...
...services in the pub, meeting our Customer Service standards, leading and training your team - including in the kitchen - keeping everybody safe, and achieving your sales targets. We have full-time and...
...services in the pub, meeting our Customer Service standards, leading and training your team - including in the kitchen - keeping everybody safe, and achieving your sales targets. We have full-time and...
...services in the pub, meeting our Customer Service standards, leading and training your team - including in the kitchen - keeping everybody safe, and achieving your sales targets. We have full-time and...
...services in the pub, meeting our Customer Service standards, leading and training your team - including in the kitchen - keeping everybody safe, and achieving your sales targets. We have full-time and...
...customer leaves happy. As a Shift manager you will be responsible for all aspects of running services in the pub, meeting our Customer Service standards, leading and training your team - including in ...
...Customer Service Representative 1) Gestion quotidienne de son portefeuille client Gestion des commandes clients de son portefeuille Gestion d’un portefeuille GPA (Gestion Partagée des Approvisionnemen...
...Customer Service Representative 1) Gestion quotidienne de son portefeuille client Gestion des commandes clients de son portefeuille Gestion d’un portefeuille GPA (Gestion Partagée des Approvisionnemen...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter. ~ Management : Act as...