...Service and IT consultancy provider, specialising in delivering comprehensive IT solutions to businesses. They offer a range of services including network management, cybersecurity, and cloud services...
...customer success team, and customers to properly address customer problemsTroubleshoot and configure software and hardwareQualifications2+ years' of technical support experienceCustomer service orient...
...support, delivery and service procedures to improve customer satisfaction to get stable and long term customer support;5. Payment collection;Requirements:1.Bachelor in sales, electronics, electrical, ...
...customers’ accounts and maximizing revenue generation, whilst identifying and developing new clients including international and local customers or in the region to help the business to gain greater m...
...services.Reporting and Analysis:Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.Provide regular sales reports and forecasts to the Sale...
...service level, time-to-answer, time to resolve, ...), and customer satisfaction (customer effort score, net promoter score, CSAT) objectives achievement within his/her perimeter.Management :Act as a m...
...Customer Care et rattaché(e) au Head of Customer Care, l’Assistant Reporting et Analyse Customer Care aura la charge d’accompagner l’équipe de management dans le pilotage, le reporting et les analyses...
...supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DOBusiness development Analyze the business, propose action plans t...
...customer experience to the next level.Key Responsibilities:Lead and inspire the sales team to deliver exceptional customer service and achieve sales goals.Oversee day-to-day store operations, ensuring...
...Customer Care, nous recrutons un(e) Technicien(ne) Support Produit pour accompagner nos clients et leur offrir un support technique de qualité.En tant qu’interlocuteur(trice) privilégié(e) de nos clie...
...service portfolio and take immediate responsibility for assigned customers.Business Development Director - Responsibilities:Provide strategic oversight for all Sales, Business Development, and Marketi...
...customersCapacity to focus on customer satisfaction, keeping in mind the return on investment
...customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards.11. Must be able to utilize and admin...
...support de l’ensemble des demandes de services et des remontés d’incidents. Il produit et contrôle les KPIs afin d’assurer le suivi de la convention de service et des engagements Ingenico.Lors des pér...
...Customer Success, tu auras pour objectif d'assurer un accompagnement et un support de qualité afin de garantir la meilleure satisfaction de nos clients.Tu participeras à la croissance et au succès de ...